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What are your data used for?
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You : manage your orders and have them delivered (names and contact details), receive your refunds (payment information).
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We : to ship and manage your orders, respond to your requests, train our staff and provide you with assistance (history of our exchanges, information and history of your orders), send you targeted messages and understand your needs (navigation information , Cookies).
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In accordance with article 27 of the French Data Protection Act of January 6, 1978, this site has been declared to the CNIL - dated March 6, 2013 - declaration receipt n ° 1657432 . You have the right to access and rectify your data, which you can exercise by writing to:
M-LINE LABORATORY, Consumer Service,
39 rue du Nochet,
51300 Saint Amand
or via e-mail: info@laboratoire-cosmetique.fr
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What data do we use and why?
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We only collect data which is essential for the proper functioning of our service and / or which is necessary for commercial prospecting purposes. We will never collect data without your consent.
- Name and contact details of our client (you), of the recipient if it is different (including email, content of your shipment and carrier used)
Why ? We need this data to fulfill our part of the deal, so that you can be delivered.
- Contact history with us
Why ? We need this data to respond to your requests and train our staff.
- History of your shipments
Why ? We need this data to respond to your requests and for reasons of legal and regulatory obligations.
- Your payment information
Why ? We need this data to fulfill our end of the deal, and so that you can also receive our refunds where applicable.
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Who do we share your data with?
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Your data has never been shared with third parties so that they can use it for their advertising purposes, it never will be!
What about emails and targeted ads?
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Marketing emails:
If you have consented, and only in this case, marketing messages on the latest delivery and Boxtal news may be sent to you by e-mail. You can stop receiving marketing messages from us at any time by clicking on the unsubscribe links in each of the marketing message emails that are sent or by contacting our Customer Service directly.
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Targeted advertisements:
You may be targeted by Aquatéal for commercial prospecting purposes and through the use of cookies on social networks and / or on third-party sites. You can stop seeing these ads at any time:
ï‚· On social networks (facebook, instagram, ..), you can configure very easily in your account settings
ï‚· On third party sites, we invite you to read your browser's cookie policy to find out how to configure your browser.
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What are your rights regarding your personal data?
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We have duties and you have rights regarding your personal data.
ï‚· You have the right to be informed about the use which is made of your data
ï‚· You have the right to access these data in order to rectify or delete them
ï‚· You have the right to access this data to transport it to another service provider
ï‚· You have the right to complain to our data protection regulator (CNIL)
To exercise your rights, please contact our Consumer Service.
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How long do we keep your data and where is it stored?
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We keep your information for the life of your account and / or have had a final exchange with our customer service.
To meet legal or regulatory obligations, we may also retain your data even after we no longer need to provide services to you.
Your data is stored in our databases or those of our service providers. In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you originally entered the data.